.Five9 (FIVN) has been granted the 2024 Aragon Research Technology Award for AI Call Centers and also named a Forerunner in two Aragon Analysis World reports: artificial intelligence Representative Operating Systems in the ICC, 2025, as well as Intelligent Connect With Facility, 2025. The provider was actually identified as the absolute most strategic merchant in the AI Agent Operating systems report.At the center of Five9’s innovation is their vision for The brand new CX, where Artificial Intelligence Professionals and also AI-empowered Human being Representatives collaborate to provide hyper-personalized consumer experiences. The business lately presented brand-new advancements including Five9 GenAI Workshop, Five9 GeniusAI, and also Five9 AI Agents.The honor existed at Aragon Transform 2024 on December 10, 2024, realizing Five9’s ideal use of technology in market advancement and interruption.Five9 (FIVN) ha ricevuto il premio Aragon Study Technology Award 2024 per i Centri di Contatto AI ed u00e8 stata nominata Innovator in due rapporti di Aragon Investigation Planet: Piattaforme di Agenti AI nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta happen il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 la loro visione per The NEW CX, dove Agenti artificial intelligence e Agenti Umani potenziati dall’ AI collaborano every offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Workshop, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella interruption del mercato.Five9 (FIVN) ha sido galardonada con el Premio Aragon Research study Innovation 2024 por sus Centros de Contacto AI y nombrada Lu00edder en dos informes de Aragon Analysis World: Plataformas de Agentes AI en la ICC, 2025, y Centro de Contacto Inteligente, 2025. La compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de la innovaciu00f3n de Five9 se encuentra su visiu00f3n para The brand new CX, donde Agentes AI y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, Los Angeles empresa ha introducido nuevos avances, incluyendo Five9 GenAI Studio, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de Los Angeles tecnologu00eda por parte de Five9 en Los Angeles evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI AI The NEW CX.
Five9 GenAI Workshop, Five9 GeniusAI Five9 AI Professionals. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Study 2024 pour les Centres de Contact artificial intelligence et a u00e9tu00e9 nommu00e9e Leader dans deux rapports d’Aragon Investigation Entire world: Plates-formes d’Agents AI dans l’ICC, 2025, et Center de Get in touch with Smart, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le rapport sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur vision put The brand new CX, ou00f9 Brokers artificial intelligence et Agents Humains soutenus the same level l’AI collaborent put offrir des expu00e9riences clients hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Center, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de Los Angeles technologie the same level Five9 dans l’u00e9volution et Los Angeles disturbance du marchu00e9. Five9( FIVN) wurde mit dem Aragon Research Technology Award 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Leader in zwei Aragon Research Globe- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Technology von Five9 steht ihre Dream fu00fcr The brand-new CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Workshop, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am actually 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The firm was actually also called an Innovator in The Aragon Analysis Globe for AI Broker Operating Systems in the ICC, 2025 and also Aragon Study World for Intelligent Contact Center, 2025. SAN RAMON, Calif.– (COMPANY WIRE)–.
Five9 (Nasdaq: FIVN), service provider of the Smart CX Platform, has actually been called a victor of the 2024 Aragon Investigation Technology Award for AI Connect With Centers. Furthermore, Five9 has actually been actually called a Leader in two Aragon Investigation World files: AI Representative Platforms in the ICC, 2025, and also Intelligent Connect With Facility, 2025. This acknowledgment coming from Aragon Analysis emphasizes Five9’s placement as a leader in AI-elevated CX.
The AI Broker Operating Systems in the ICC, 2025 document roles Five9 as the most
important seller ranked in
the record, acknowledging Five9 s key vision for AI-driven technology in CX. At the center of the innovation is Five9’s goal for The NEW CX where Artificial Intelligence Representatives and also AI-empowered Human being Agents work together to supply hyper-personalized, simple and easy consumer experiences. Through empowering businesses to provide transformative customer communications while lowering prices and strengthening productivity, Five9 is specifying brand-new specifications for AI-powered solutions in the call facility industry.
AI is actually foundational for producing awesome customer expertises, as well as our experts are actually recognized to be identified by AragonInvestigation as innovative for our efforts to propel the intelligent call facility ahead, pointed out Jonathan Rosenberg, Chief Modern Technology Policeman and Head of AI, Five9. Our focus has actually been actually, as well as are going to remain to be, aiding companies supply those knowledge along with easy-to-use resources as well as functionalities. Along with each brand-new innovation, we take an advance for both Five9 as well as for the sector all at once.
The Aragon Investigation Innovation award recognizes service providers leveraging visionary use modern technology to certainly not only adapt as markets transform, but to definitely disrupt as well as inform exactly how their markets are going to develop. Five9 was officially provided with the honor on December 10, 2024, at Aragon Transform 2024, the yearly Aragon Study honors service.Five9’s devotion to technology, specifically its eyesight for mixturing artificial intelligence Representatives and also AI-empowered Human Being Representatives, is actually specifying a new requirement for how businesses can provide hyper-personalized and also seamless consumer expertises, said Jim Lundy, Owner, Chief Executive Officer and also Lead Expert, Aragon Investigation. This award as well as file identity improves Five9’s devotion to delivering artificial intelligence developments for CX.
Earlier this year, the company presented brand new advancements, consisting of Five9 GenAI Studio, Five9 GeniusAI, as well as Five9 AI Brokers, that completely transform the technique firms approach CX, steering much better results for each customers as well as brokers. Regarding Five9. The Five9 Smart CX System, powered by Five9 Wizard AI, provides a thorough room of answers to electrical power AI-elevated customer adventures that provide far better organization outcomes and Carry Happiness to CX.
Our linked cloud-native offering enables hyper-personalized customer adventures as well as even more enabled employees, creating every consumer communication more hooked up, effortless, and individual. Relied on by 2,500 +customers and also 1,400+ partners worldwide, Five9 unites the power of artificial intelligence, our platform, and also our folks to drive AI-elevated CX.For additional information, go to www.five9.com. Interact along with us @Five9, LinkedIn, Facebook, Weblog.
u00a9 2024 Aragon Study, Inc. and/or its own Affiliates. All Civil liberties Reserved.
The recognition of an Aragon Research honor victor is certainly not a recommendation by Aragon Study of any sort of seller, product, or even solution. View source version on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Corporate Communications Supervisor. Press@five9.com. Resource: Five9.
FREQUENTLY ASKED QUESTION. What significant honors carried out Five9( FIVN) gain in 2024 from Aragon Analysis? Five9 succeeded the 2024 Aragon Research Study Development Honor for AI Call Centers as well as was actually called a Leader in two Aragon Research Globe documents: AI Broker Operating Systems in the ICC, 2025, and also Intelligent Contact Center, 2025.
What brand new AI items performed Five9( FIVN) present in 2024? Five9 offered Five9 GenAI Center, Five9 GeniusAI, and Five9 AI Agents to improve customer knowledge management.Exactly how carries out Five9’s( FIVN )NEW CX eyesight influence customer service? Five9’s brand-new CX vision mixes artificial intelligence Agents along with AI-empowered Individual Brokers to deliver hyper-personalized, straightforward customerexpertises while lowering prices and also strengthening effectiveness.
What was Five9’s( FIVN) calculated opening in the Aragon Research study Entire world 2025 record? Five9was set up as the most tactical provider in the AI Agent Platforms in the ICC, 2025 record, realizing their strategic vision for AI-driven technology in CX. When did Five9( FIVN) receive the AragonResearch Advancement
Award
?
Five9 was actually formally presented along with the honor on December 10, 2024, at the Aragon Transform 2024 awards service.